Outbound email, run by an AI operator

Napalm helps sales and marketing teams run cold email outreach end to end: define an ideal customer profile, find and enrich leads, write personalized multi-step sequences, send them from the team's own mailboxes on a schedule, and handle replies in one shared inbox connected to a CRM.

How Napalm uses your Gmail account

When you click “Connect with Google” for a mailbox, Napalm asks for access to that Gmail account so it can:

  • send the campaign emails and replies you create, from your own address, at the times you schedule;
  • read new messages in your inbox to detect replies, out-of-office notices and bounces to your campaign emails, so follow-ups stop automatically and replies appear in your Napalm inbox.

Napalm only stores messages that belong to your campaign conversations or come from contacts in your workspace; other personal mail is not downloaded. You can disconnect a mailbox at any time in Email Accounts, which revokes Napalm's access. See the Privacy Policy for details.

Features

  • Campaigns with A/B variants, per-lead personalization and follow-up schedules
  • Sending from many mailboxes with daily limits, rotation and warmup
  • A unified inbox with AI reply labels and drafts
  • Lead discovery, enrichment tables and a built-in CRM

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